5980 Privacy Policy — User Information Protection
Your privacy is our priority. This document clearly explains how the 5980 platform collects, uses, stores, and protects the personal information of users in Malaysia. Please read carefully before using our services.
Effective date: 1 January 2026. This policy may be updated from time to time.
Information We Collect
When you use the 5980 platform, we collect certain categories of information to ensure the service operates correctly and securely. This information is collected solely for legitimate and specific purposes.
Account information: Full name, email address, phone number, date of birth, and password set during registration. This information is required to create and verify your account identity.
Device and browser information: Device type, operating system, IP address, browser type, and language settings. This data helps us optimise the 5980 platform experience across a range of devices, including the Android and iOS smartphones used by the majority of Malaysian users.
Payment information: The type of payment method used — such as Touch 'n Go eWallet, FPX, or bank transfer — along with records of deposit and withdrawal transactions in Malaysian Ringgit (RM). We do not store full card numbers; sensitive financial data is processed by certified third-party payment processors.
Usage data: Activity records on the platform include games played, bets placed, session duration, and account settings preferences. This data is used to improve service quality and detect any unusual activity.
Why This Information Is Used
Every piece of information collected by 5980 is used for specific, limited purposes. We do not use user data beyond the following scope:
- Processing account registration and user identity verification.
- Processing deposits and withdrawals in RM and maintaining accurate transaction records.
- Providing customer support and responding to enquiries submitted via email or the platform's support channels.
- Sending important account notifications — such as login confirmations, password changes, or security alerts.
- Detecting and preventing fraud, account misuse, or activity that violates 5980's terms of use.
- Improving user experience through aggregated, anonymised analysis of usage patterns.
- Compliant with all applicable laws and regulations in Malaysia.
5980 does not sell or rent users' personal information to third parties for marketing or advertising purposes.
Cookies & Tracking Technologies
The 5980 platform uses cookies and similar tracking technologies to enhance functionality and user experience. Cookies are small text files stored on your device when you visit our platform.
Types of cookies we use:
- Essential cookies: Required for core platform functions such as login sessions, language preferences, and security. These cookies cannot be disabled.
- Performance cookies: Collecting anonymised usage data to help us understand how users interact with the 5980 platform and identify areas for improvement.
- Functional cookies: Remembering your preferences — such as favourite game types and display settings — to deliver a more personalised experience.
You can manage or disable non-essential cookies through your browser settings at any time. However, disabling certain cookies may affect the functionality of some parts of the platform.
Data Storage, Security & Sharing
Storage & Security
All 5980 user data is stored on servers protected by SSL encryption and strict access controls. We apply appropriate technical and organisational measures to safeguard data against unauthorised access, loss, destruction, or accidental disclosure.
Account information and transaction records are retained for as long as necessary to fulfil the purpose of collection and to comply with legal requirements. Data that is no longer needed will be securely deleted or anonymised.
Third-Party Sharing
5980 does not share users' personal information with outside parties except in the following limited circumstances:
- Technical service providers — including payment processors and game software providers — who require limited access to deliver their services and are bound by confidentiality agreements.
- Government authorities or law enforcement agencies when required under applicable Malaysian law.
- In the event of a business restructure or acquisition, where information may be transferred as part of business assets — users will be notified in advance.
Your Rights as a 5980 User
As a 5980 platform user, you have the following rights regarding your personal information:
You have the right to request a copy of the personal information we hold about you at any time.
If your information is inaccurate or outdated, you may request a correction via account settings or by contacting support.
You may request the deletion of your personal data, subject to legal requirements and platform conditions.
To exercise any of the rights above, please contact the 5980 support team by email at: [email protected]. We aim to respond to all privacy-related requests within 14 business days. Further information on platform usage can be found on the FAQ us.
Policy Changes & How to Contact Us
5980 reserves the right to update or amend this Privacy Policy at any time to reflect changes in platform practices, legal requirements, or technological developments. Any material changes will be published on this page with an updated effective date. We encourage users to check this page periodically.
Continued use of the 5980 platform after any policy amendments is considered acceptance of the updated policy. Where changes are significant, we will make reasonable efforts to notify users via email notification or in-platform messages.
If you have any questions, concerns, or requests regarding this Privacy Policy or how 5980 handles your personal information, please contact us:
- Email: [email protected]
- Support operating hours: 24 hours a day, 7 days a week
You may also refer to Terms & Conditions platform for more information on the terms governing use of 5980's services.
Still Have Questions About Your Privacy?
The 5980 support team is ready to answer any questions about our privacy policy, data protection, or account management. Reach out to us or visit the FAQ page for further guidance.